At Feral Walk, we take your privacy seriously. This privacy policy explains how we collect, use and protect your information.
Collection of information
We collect different information when you use our site:
- Personal information: name, first name, email address, telephone number, postal address, payment information
- Browsing information: IP address, device type, pages viewed, browsing time
- Transactional data: order history and purchasing preferences
Use of data
Your information is used to:
- Order processing and delivery management
- Customer Service and Support
- Improving the site and personalizing the user experience
- Marketing and promotions (with your consent)
- Compliance with legal obligations and fight against fraud
Data sharing
We do not sell or rent your personal data. However, we may share it with:
- Service providers (payment, shipping, web hosting)
- Legal authorities in case of legal obligation
- Marketing partners only with your consent
Data Security
We implement strict security measures to protect your information from unauthorized access, loss or theft.
Cookies and tracking technologies
We use cookies to improve your experience on our site. You can manage or disable them in your browser settings. To find out more, see our [cookie_policy_link].
Your rights
Under Hong Kong law, you have the right to:
- Access your personal data
- Request their modification or deletion
- Object to processing for marketing purposes
- Request the portability of your data
To exercise these rights, contact us at contact@feralwalk.com.
Data retention
We keep your data for as long as necessary to meet legal obligations and ensure good service.
Policy Changes
We reserve the right to modify this policy. Any changes will be posted on this page.
Contact
If you have any questions about this privacy policy, you can write to us at contact@feralwalk.com.